Ivy Green Suede
Shipping & Returns
We ship all our products with our logistics partner UPS. Shipping is FREE, no catch, completely FREE worldwide*.
All orders received by 1500 (CET – Paris) Monday to Friday, will be picked, packed and shipped on the same day. Once we’ve completed your order, you will receive a confirmation by email that your order has been shipped, with full tracking information. All shipments are sent tracked door to door.
Delivery within the Benelux, Germany and France will be within 1-2 working days. The rest of Europe may take one extra day.
All shipments outside of Europe are shipped by UPS Express and take no more than 2-4 working days. We ship globally, from Hong Kong to Jakarta to New York to Lebanon and for FREE..
After you received your order you will have 14 days to return it if you’re not satisfied for any reason whatsoever. Please make sure to send the product back in as new original condition and with its original packaging.
If you’re returning from outside the EU, then please contact us first before returning.
Find out more about our shipping and returns policy here
If anything remains unclear, do not hesitate to get in touch with us at firstname.lastname@example.org
*some very remote destinations we may not be able to ship to